"I have known Esther from 2012, we were first introduced through my social worker when I was homeless. Esther was the manager and provided me with a place to stay in supported accomodation. During this time I was suffering from depression and had also been diagnosed with mental health issues, Esther was always there to check whether I had taken my medication and supported me in stabilising a routine. Esther gave me the confidence to talk and share my problems which made it easier for professionals to cater for my needs, making sure my voice was heard. She encouraged me to do courses Maths and English and to enrol on drug and alcohol courses to assist in my rehabilitation. While at the same time recognised that some of the company I was keeping were not for my benefit and steered me away from bad associates. She supported my re housing application and ensured I received all that I was entitled to from benefits. Esther has worked tirelessly in guiding me throughout this period of my life which now that I am a mother has enabled me to keep my daughter with me. I will never forget all the support and care she has shown me, she truly cares about the people she is supporting and establishes a good working relationship for them to accomplish and reach their goals." M. Lewis